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PublicAssistance.netIndependent guide to public assistance

Utilities and home energy

I need help with an electric, gas, or water bill. Bill assistance, shut-off help, and making a home cheaper to heat and cool.

PublicAssistance.net is an independent informational website. It is not a government agency and cannot determine eligibility, approve benefits or accept applications. Confirm current information with the agency that administers the program. How this site works

If you need help in the next day or two

These can usually help quickly, and most need little or no paperwork.

  • 211 local referral line — Dial 211 to reach someone local who knows what help actually exists near you tonight — shelter beds, food, rent help and utility assistance. Free and confidential in most of the country. Official site
  • LIHEAP (help with energy bills) — Help paying heating and cooling bills, and in most states a separate crisis payment when service is about to be cut off. Run by your state, tribe or territory. Official site

Start here

The main pathways for utilities, soonest help first.

Weatherization Assistance Program

Nationwide Months, or a waiting list Administered by U.S. Department of Energy, administered by states.

Free work on your home — insulation, sealing, sometimes heating repairs — to make it cheaper to keep warm and cool. Reduces future bills rather than paying a current one.

May be requested: Proof of income, Proof you own or rent the home, Recent energy bills.

Official source checked September 4, 2026. Rules change — confirm current details with the agency.

Where you actually apply

Most of these are federal programs run by your state, so the application, the timeline and the office you deal with are all your state's. Pick your state to see its own pages and what it calls each program.

  • California

    Full state guide with official application links.

  • Florida

    Full state guide with official application links.

  • Texas

    Full state guide with official application links.

See all states

Documents that may be requested

Requirements differ by state and program, and this is a superset rather than a checklist you must complete. Not having something is a reason to ask what the alternatives are, not a reason to give up on the application.

  • Your most recent energy bill
  • Proof of income
  • Photo ID
  • The shut-off notice if you have one
  • Proof you own or rent the home
  • Recent energy bills

Common mistakes, and how to avoid being scammed

  • Nobody legitimate charges you to apply. Every program on this page is free to apply for. If a site or a person asks for a fee to file, or for a "processing payment", walk away.
  • Assuming you earn too much. Limits are often higher than people expect, and several of these programs count income differently from how you might.
  • Only applying for one thing. Several states decide food, cash and health coverage from one application, and applying for one can start the others.
  • Waiting to have every document. Applying starts the clock. In most programs you can supply missing paperwork afterwards.
  • Giving up after a refusal. Refusals are frequently overturned on appeal, and the letter you receive must tell you how to appeal and by when.
  • Never share your Social Security number, bank details or benefit card PIN with anyone who contacts you unexpectedly, by text, call or email — including anyone claiming to be from a benefits agency.

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